Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Territory Day Fireworks, operated by Vitu Corp Pty Ltd ABN 50 297 748 646 (“we”, “us”, or “our”), collects, uses, stores, and discloses personal information when you use our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information including:

name;
email address;
phone number;
billing or delivery address;
order details;
payment transaction information; and
communications you send to us.

We may also collect non-personal and technical information including:

IP address;
browser type;
device information;
pages visited;
referral sources; and
website usage data.

2. How We Collect Information

We collect information when you:

place an order;
contact us;
subscribe to updates;
complete forms on our website; or
interact with our website and online services.

Some information is collected automatically through cookies, analytics tools, and similar technologies.

3. How We Use Your Information

We use personal information to:

process orders and payments;
provide customer support;
communicate about orders and enquiries;
improve our website, products, and services;
maintain customer contact and mailing lists;
occasionally send promotional or seasonal communications relating to our products or services;
detect fraud or misuse of our website; and
comply with legal obligations.

Most emails sent by us relate directly to customer orders, collections, or customer enquiries.

From time to time, we may send limited promotional or seasonal communications to customers. These communications are infrequent and generally occur no more than a small number of times each year.

Marketing emails sent through third-party mailing platforms such as Mailchimp may include unsubscribe functionality where applicable.

Customers may also request removal of their information from our customer databases. In some cases, complete removal may result in the loss of customer account history, saved details, or previous order information.

We may also use aggregated and non-identifiable information for analytics and business improvement purposes.

4. Cookies and Analytics

Our website uses cookies and similar technologies to improve website functionality and user experience.

We may use Google Analytics and similar services to collect information about website traffic and visitor behaviour. These services may collect information such as IP address, browser type, pages visited, and time spent on the website.

You can adjust your browser settings to refuse cookies, however some parts of the website may not function correctly if cookies are disabled.

5. Payments and Security

Online payments are processed through Eway and other authorised third-party payment providers.

We do not store full credit card details on our servers.

Customer contact lists and email communications may be managed using trusted third-party providers such as Mailchimp.

We take reasonable steps to protect personal information from misuse, interference, unauthorised access, modification, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell or rent personal information to third parties.

We may share information with:

payment providers including Eway;
email and mailing list service providers including Mailchimp;
website hosting and technical service providers;
analytics providers;
delivery or logistics providers where applicable; or
government or regulatory authorities where required by law.

We may also disclose information where reasonably necessary to protect our legal rights or prevent unlawful activity.

7. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites, and users access those sites at their own risk.

8. Access and Corrections

You may request access to personal information we hold about you and request corrections where necessary.

Requests can be made using the contact details below.